Privacy Policy
Privacy Policy
Privacy Policy
Last updated: 13.01.2026
At Motoid, your privacy matters. This Privacy Policy explains how MOTOID AS (“we”, “us”, “our”) collects, uses, stores, and protects your personal data when you use our website, services, and products.
Last updated: 13.01.2026
At Motoid, your privacy matters. This Privacy Policy explains how MOTOID AS (“we”, “us”, “our”) collects, uses, stores, and protects your personal data when you use our website, services, and products.
Last updated: 13.01.2026
At Motoid, your privacy matters. This Privacy Policy explains how MOTOID AS (“we”, “us”, “our”) collects, uses, stores, and protects your personal data when you use our website, services, and products.
1. Who we are
1. Who we are
1. Who we are
Company: MOTOID AS
ID Number: XXXXXXXXXXX
Country: Norway
Email: support@motoid.no
Motoid provides a physical QR-code sticker linked to a digital profile that allows first responders to access critical medical information in emergencies.
Company: MOTOID AS
ID Number: XXXXXXXXXXX
Country: Norway
Email: support@motoid.no
Motoid provides a physical QR-code sticker linked to a digital profile that allows first responders to access critical medical information in emergencies.
Company: MOTOID AS
ID Number: XXXXXXXXXXX
Country: Norway
Email: support@motoid.no
Motoid provides a physical QR-code sticker linked to a digital profile that allows first responders to access critical medical information in emergencies.
2. What data we collect
2. What data we collect
2. What data we collect
We collect only the data necessary to provide our services.
Information you may provide:
• Name
• Email address
• Emergency contact details
• Medical information (such as allergies, conditions, blood type)
• Sticker ID and PIN
• Account login details
Automatically collected data:
• IP address
• Device and browser information
• Usage data via cookies and analytics tools
We collect only the data necessary to provide our services.
Information you may provide:
• Name
• Email address
• Emergency contact details
• Medical information (such as allergies, conditions, blood type)
• Sticker ID and PIN
• Account login details
Automatically collected data:
• IP address
• Device and browser information
• Usage data via cookies and analytics tools
We collect only the data necessary to provide our services.
Information you may provide:
• Name
• Email address
• Emergency contact details
• Medical information (such as allergies, conditions, blood type)
• Sticker ID and PIN
• Account login details
Automatically collected data:
• IP address
• Device and browser information
• Usage data via cookies and analytics tools
3. Medical Information (important)
3. Medical Information (important)
3. Medical Information (important)
Medical and health-related information is considered sensitive personal data under GDPR.
• This data is provided voluntarily by the user
• It is stored encrypted
• It is only shown when someone scans the QR code on your sticker
• No login is required to view emergency information
• Login is required to edit or manage your information
Motoid does not verify the accuracy of medical information provided by users.
Medical and health-related information is considered sensitive personal data under GDPR.
• This data is provided voluntarily by the user
• It is stored encrypted
• It is only shown when someone scans the QR code on your sticker
• No login is required to view emergency information
• Login is required to edit or manage your information
Motoid does not verify the accuracy of medical information provided by users.
Medical and health-related information is considered sensitive personal data under GDPR.
• This data is provided voluntarily by the user
• It is stored encrypted
• It is only shown when someone scans the QR code on your sticker
• No login is required to view emergency information
• Login is required to edit or manage your information
Motoid does not verify the accuracy of medical information provided by users.
4. How we use your data
4. How we use your data
4. How we use your data
We use your data to:
• Create and manage user accounts
• Link stickers to user profiles
• Display emergency information when QR codes are scanned
• Provide customer support
• Send important service updates
• Send marketing emails (only with consent)
• Improve our website and services
We use your data to:
• Create and manage user accounts
• Link stickers to user profiles
• Display emergency information when QR codes are scanned
• Provide customer support
• Send important service updates
• Send marketing emails (only with consent)
• Improve our website and services
We use your data to:
• Create and manage user accounts
• Link stickers to user profiles
• Display emergency information when QR codes are scanned
• Provide customer support
• Send important service updates
• Send marketing emails (only with consent)
• Improve our website and services
5. Legal basis for processing (GDPR)
5. Legal basis for processing (GDPR)
5. Legal basis for processing (GDPR)
We process your data based on:
• Consent (Article 6(1)(a))
• Contractual necessity (Article 6(1)(b))
• Legitimate interest (Article 6(1)(f))
• Legal obligations (Article 6(1)(c))
Sensitive medical data is processed under explicit consent (Article 9(2)(a)).
We process your data based on:
• Consent (Article 6(1)(a))
• Contractual necessity (Article 6(1)(b))
• Legitimate interest (Article 6(1)(f))
• Legal obligations (Article 6(1)(c))
Sensitive medical data is processed under explicit consent (Article 9(2)(a)).
We process your data based on:
• Consent (Article 6(1)(a))
• Contractual necessity (Article 6(1)(b))
• Legitimate interest (Article 6(1)(f))
• Legal obligations (Article 6(1)(c))
Sensitive medical data is processed under explicit consent (Article 9(2)(a)).
6. Cookies & tracking
6. Cookies & tracking
6. Cookies & tracking
We use cookies and similar technologies to improve our services.
Third-party tools:
• Google Analytics – website analytics
• Meta/Facebook Pixel – marketing and advertising insights
You can control cookies through your browser settings. Continued use of our website implies consent where required by law.
We use cookies and similar technologies to improve our services.
Third-party tools:
• Google Analytics – website analytics
• Meta/Facebook Pixel – marketing and advertising insights
You can control cookies through your browser settings. Continued use of our website implies consent where required by law.
We use cookies and similar technologies to improve our services.
Third-party tools:
• Google Analytics – website analytics
• Meta/Facebook Pixel – marketing and advertising insights
You can control cookies through your browser settings. Continued use of our website implies consent where required by law.
7. Data storage & third parties
7. Data storage & third parties
7. Data storage & third parties
Your data may be stored and processed by trusted third-party service providers (such as hosting, analytics, and database providers).
All providers are required to:
• Comply with GDPR
• Protect your data
• Use data only for agreed purposes
We do not sell your personal data.
Your data may be stored and processed by trusted third-party service providers (such as hosting, analytics, and database providers).
All providers are required to:
• Comply with GDPR
• Protect your data
• Use data only for agreed purposes
We do not sell your personal data.
Your data may be stored and processed by trusted third-party service providers (such as hosting, analytics, and database providers).
All providers are required to:
• Comply with GDPR
• Protect your data
• Use data only for agreed purposes
We do not sell your personal data.
8. International data transfers
8. International data transfers
8. International data transfers
Your data may be processed outside Norway or the EU. When this happens, we ensure appropriate safeguards are in place in accordance with GDPR.
Your data may be processed outside Norway or the EU. When this happens, we ensure appropriate safeguards are in place in accordance with GDPR.
Your data may be processed outside Norway or the EU. When this happens, we ensure appropriate safeguards are in place in accordance with GDPR.
9. Data retention
9. Data retention
9. Data retention
We keep your data only as long as necessary:
• While your account is active
• As required by law
• Until you request deletion
You may delete your account at any time.
We keep your data only as long as necessary:
• While your account is active
• As required by law
• Until you request deletion
You may delete your account at any time.
We keep your data only as long as necessary:
• While your account is active
• As required by law
• Until you request deletion
You may delete your account at any time.
10. Your rights under GDPR
10. Your rights under GDPR
10. Your rights under GDPR
You have the right to:
• Access your data
• Correct inaccurate data
• Request deletion
• Restrict or object to processing
• Withdraw consent at any time
• Request data portability
To exercise your rights, contact: support@motoid.no
These terms are governed by the laws of Norway, with EU/EEA consumer protections applying where relevant.
You have the right to:
• Access your data
• Correct inaccurate data
• Request deletion
• Restrict or object to processing
• Withdraw consent at any time
• Request data portability
To exercise your rights, contact: support@motoid.no
11. Age restriction
11. Age restriction
11. Age restriction
Motoid services are intended for users 18 years or older.
We do not knowingly collect data from minors.
Motoid services are intended for users 18 years or older.
We do not knowingly collect data from minors.
Motoid services are intended for users 18 years or older.
We do not knowingly collect data from minors.
. Security
We take security seriously and use appropriate technical and organizational measures to protect your data. However, no system is 100% secure.
We take security seriously and use appropriate technical and organizational measures to protect your data. However, no system is 100% secure.
We take security seriously and use appropriate technical and organizational measures to protect your data. However, no system is 100% secure.
Changes to this policy
We may update this Privacy Policy from time to time. Changes will be published on this page with an updated date.
We may update this Privacy Policy from time to time. Changes will be published on this page with an updated date.
We may update this Privacy Policy from time to time. Changes will be published on this page with an updated date.
Contact us
If you have questions about this Privacy Policy or how your data is handled, contact us at:
support@motoid.no
If you have questions about this Privacy Policy or how your data is handled, contact us at:
support@motoid.no
If you have questions about this Privacy Policy or how your data is handled, contact us at:
support@motoid.no
MOTOID (ODDO AS)
BODØ, NORWAY
ID NR: 927482231
Copyright © 2025 Motoid. All rights reserved.
MOTOID (ODDO AS)
BODØ, NORWAY
ID NR: 927482231
Copyright © 2025 Motoid. All rights reserved.
MOTOID (ODDO AS)
BODØ, NORWAY
ID NR: 927482231
Copyright © 2025 Motoid. All rights reserved.