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Terms Of Use

Last updated: 18.12.2025

These Terms of Use explain how motoid works, what you can expect from us, and what we expect from you. By purchasing, activating, or using motoid, you agree to these terms.

Last updated: 18.12.2025

These Terms of Use explain how motoid works, what you can expect from us, and what we expect from you. By purchasing, activating, or using motoid, you agree to these terms.

Last updated: 18.12.2025

These Terms of Use explain how motoid works, what you can expect from us, and what we expect from you. By purchasing, activating, or using motoid, you agree to these terms.

1. What is motoid?

Motoid is a physical sticker featuring a QR code that links to a digital emergency profile.

The sticker is placed on your helmet. When scanned, it gives rescuers access to critical information in an emergency.

The digital profile is a subscription-based service that requires annual renewal to remain active.a

Motoid is a physical sticker featuring a QR code that links to a digital emergency profile.

The sticker is placed on your helmet. When scanned, it gives rescuers access to critical information in an emergency.

The digital profile is a subscription-based service that requires annual renewal to remain active.a

Motoid is a physical sticker featuring a QR code that links to a digital emergency profile.

The sticker is placed on your helmet. When scanned, it gives rescuers access to critical information in an emergency.

The digital profile is a subscription-based service that requires annual renewal to remain active.a

2. Account & Membership

To use motoid fully, you must:

• Create a user account

• Activate your sticker using its ID and PIN

• Maintain an active annual membership

Anyone can scan the QR code to view emergency information

Only logged-in users can edit or update their information

You are responsible for keeping your login details secure.

To use motoid fully, you must:

• Create a user account

• Activate your sticker using its ID and PIN

• Maintain an active annual membership

Anyone can scan the QR code to view emergency information

Only logged-in users can edit or update their information

You are responsible for keeping your login details secure.

To use motoid fully, you must:

• Create a user account

• Activate your sticker using its ID and PIN

• Maintain an active annual membership

Anyone can scan the QR code to view emergency information

Only logged-in users can edit or update their information

You are responsible for keeping your login details secure.

3. Emergency Use Disclaimer (Medical Disclaimer)

Motoid is not a medical device and does not replace professional medical judgment.

• The information shown depends entirely on what the user has entered

• We cannot guarantee that rescuers will scan the sticker or rely on the information

• motoid does not provide medical advice, diagnosis, or treatment

Always follow advice from qualified medical professionals.

Motoid is not a medical device and does not replace professional medical judgment.

• The information shown depends entirely on what the user has entered

• We cannot guarantee that rescuers will scan the sticker or rely on the information

• motoid does not provide medical advice, diagnosis, or treatment

Always follow advice from qualified medical professionals.

Motoid is not a medical device and does not replace professional medical judgment.

• The information shown depends entirely on what the user has entered

• We cannot guarantee that rescuers will scan the sticker or rely on the information

• motoid does not provide medical advice, diagnosis, or treatment

Always follow advice from qualified medical professionals.

4. User Data & Privacy

You may store personal and sensitive information such as:

• Name

• Allergies

• Medical conditions

• Emergency contacts

• Other relevant health information

This data is stored securely using a third-party service provider.

We process data in accordance with:

• GDPR

• Norwegian and EU privacy regulations

You may store personal and sensitive information such as:

• Name

• Allergies

• Medical conditions

• Emergency contacts

• Other relevant health information

This data is stored securely using a third-party service provider.

We process data in accordance with:

• GDPR

• Norwegian and EU privacy regulations

You may store personal and sensitive information such as:

• Name

• Allergies

• Medical conditions

• Emergency contacts

• Other relevant health information

This data is stored securely using a third-party service provider.

We process data in accordance with:

• GDPR

• Norwegian and EU privacy regulations

5. Minors

Minors are allowed to use motoid.

A parent or legal guardian is responsible for creating and managing the account
The guardian is responsible for the accuracy of the information provided

Minors are allowed to use motoid.

A parent or legal guardian is responsible for creating and managing the account
The guardian is responsible for the accuracy of the information provided

Minors are allowed to use motoid.

A parent or legal guardian is responsible for creating and managing the account
The guardian is responsible for the accuracy of the information provided

6. Physical Product & Warranty

motoid stickers are designed to be:

• UV-resistant

• Waterproof

• Durable under normal riding conditions

We provide a 4-year warranty covering UV and water resistance.

The warranty does not cover:

• Improper use

• Physical damage caused by accidents

• Removal or tampering

motoid stickers are designed to be:

• UV-resistant

• Waterproof

• Durable under normal riding conditions

We provide a 4-year warranty covering UV and water resistance.

The warranty does not cover:

• Improper use

• Physical damage caused by accidents

• Removal or tampering

motoid stickers are designed to be:

• UV-resistant

• Waterproof

• Durable under normal riding conditions

We provide a 4-year warranty covering UV and water resistance.

The warranty does not cover:

• Improper use

• Physical damage caused by accidents

• Removal or tampering

7. Refunds & Returns

• Refunds apply only to unused physical products

• The buyer must cover return shipping costs

• Refunds are issued after the product is received and inspected

Digital memberships are non-refundable once activated.

• Refunds apply only to unused physical products

• The buyer must cover return shipping costs

• Refunds are issued after the product is received and inspected

Digital memberships are non-refundable once activated.

• Refunds apply only to unused physical products

• The buyer must cover return shipping costs

• Refunds are issued after the product is received and inspected

Digital memberships are non-refundable once activated.

8. Limitation of Liability

To the maximum extent permitted by law:

Motoid is not responsible for injuries, damages, or losses resulting from use or inability to use the product
We do not guarantee that the sticker will be scanned in an emergency
We are not liable for incorrect or outdated user-provided information

You use motoid at your own risk.

To the maximum extent permitted by law:

Motoid is not responsible for injuries, damages, or losses resulting from use or inability to use the product
We do not guarantee that the sticker will be scanned in an emergency
We are not liable for incorrect or outdated user-provided information

You use motoid at your own risk.

To the maximum extent permitted by law:

Motoid is not responsible for injuries, damages, or losses resulting from use or inability to use the product
We do not guarantee that the sticker will be scanned in an emergency
We are not liable for incorrect or outdated user-provided information

You use motoid at your own risk.